Reliable Ongoing Website Support

Keep your website secure, up-to-date, and performing optimally with our dedicated support plans.

Your Long-Term Technical Partner

Launching your website is just the beginning. We provide proactive maintenance, timely updates, performance monitoring, and strategic guidance to ensure your digital investment continues to deliver value long after launch day.

What Our Support Covers

  • Proactive Updates: Regular updates for CMS core (Craft/Laravel), plugins, and dependencies to maintain security and compatibility.
  • Security Monitoring: Continuous checks for vulnerabilities and implementation of security best practices.
  • Performance Audits: Regular reviews of site speed and optimization recommendations.
  • Bug Fixes & Troubleshooting: Prompt investigation and resolution of reported issues.
  • Content Updates & Minor Enhancements: Assistance with content changes or small feature additions within your retainer scope.
  • Regular Backups: Ensuring your site data is safely backed up.
  • Dedicated Communication Channel: Easy access to our team for requests and questions (e.g., Slack, email).
  • Monthly Reporting: Summaries of work performed, site health, and recommendations.

The Value of Partnership

  • ✓Peace of Mind: Focus on your business, knowing your website is secure and maintained.
  • ✓Preventative Care: Avoid costly emergency fixes by addressing issues proactively.
  • ✓Optimized Performance: Ensure your site remains fast and reliable for users and search engines.
  • ✓Strategic Evolution: Benefit from ongoing advice on improvements and new features.

Our Support Process

We offer tailored support plans based on your needs. Typically, this involves a set number of monthly hours for proactive maintenance and reactive support. We establish clear communication channels and provide regular reports on activities and site health.

Looking for reliable website support?

Discuss Support Plans

Is Ongoing Support Right For You?

  • Your website is critical to your business operations.
  • You lack the internal resources or expertise for regular maintenance.
  • You want predictable costs for website upkeep.
  • You value security and performance.
  • You need a partner who understands your site's history and future goals.